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filler@godaddy.com
Last Updated: October 2024
Welcome to Interna Handmade (“we,” “our,” or “us”). By accessing our website www.internahandmade.co.uk and purchasing our products, you agree to these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our site, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you do not agree with any part of these terms, please do not use our site.
2. Products and Availability
We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all products will be available at all times. We reserve the right to modify or discontinue any product without prior notice.
3. Ordering and Payment
When you place an order, you agree to pay the total amount, including taxes and shipping fees. Payment must be made at the time of ordering.
4. Shipping and Delivery
All items are made to order and aim to ship your order within 5-10 business days. Delivery times may vary based on your location. We will email you once your item has been shipped. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you are not, please refer to our Returns Policy. Items must be returned in their original condition within 15 days of receipt to qualify for a refund or exchange.
6. Intellectual Property
All content on our site, including text, graphics, logos, and images, is the property of Interna Handmade and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written consent.
7. User Conduct
You agree not to use our site for any unlawful purpose or in a way that could damage, disable, or impair our site or interfere with other users’ access. Any fraudulent or deceptive behaviour may result in termination of your account.
8. Limitation of Liability
To the fullest extent permitted by law, Interna Handmade shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products purchased. Our total liability shall not exceed the amount paid for the product in question.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be resolved in the courts of the United Kingdom.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our site. Your continued use of the site following any changes constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Last Updated: October 2024
At Interna Handmade, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward return process.
1. Eligibility for Returns
You may return items within 15 days of receiving your order, provided that:
2. Return Process
To initiate a return:
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 10 business days.
4. Non-Returnable Item
Certain items are non-returnable, including but not limited to:
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 5 days of receipt, and we will arrange for a replacement or refund.
7. Contact Us
If you have any questions regarding our returns policy, please contact us at:
Interna Handmade